Terms of Service

fewly is a link-management platform. It lets you create, customise, organise and manage short links, and depending on your plan it can also provide analytics, QR codes, branded short domains, password-protected and expiring links, bulk creation, a developer API, and team workspaces.

These Terms are an agreement between you and fewly. They govern the Service operated from the public website fewly.tech.

Our Privacy Policy and Data Processing Agreement form part of these Terms.

You can reach us at support@fewly.tech for general support, abuse@fewly.tech for abuse reports, or support@fewly.tech for privacy questions.

By creating a fewly account, or by otherwise using an account-based part of the Service, you agree to these Terms of Service.

If you do not agree to these Terms, do not create an account and do not use the account-based Service. Features may improve, change, or be withdrawn as the products mature, but we will attempt to give reasonable notice for material changes.

You agree to provide accurate account information, to keep it up to date, and to keep your credentials secure.

You are responsible for activity that happens through your account.

Team features include workspace owners, admins and members. Workspace owners are responsible for members and invited users, and only owners and admins can create, revoke or manage API keys.

We reserve the right to suspend or terminate accounts, revoke API keys, or disable links where reasonably necessary for security, fraud prevention, abuse prevention, or a material violation of these Terms.

fewly lets you shorten, brand and analyse links. Features vary by plan. Current plans and feature limits are shown clearly on the Pricing page and in the application.

We work to keep the Service fast, useful and available, but we do not commit to uninterrupted availability, unlimited workloads, or specific business results.

The Service currently offers four published plans: Free, Pro, Team and Agency. Current features and prices are on the pricing page and shown again at checkout.

Paid plans are billed monthly or yearly, in advance. Team is billed per seat, from three seats, and you can change the number of seats at any time. Agency includes 15 seats. A yearly plan renews for another year unless you cancel before the renewal date.

All prices are in U.S. dollars. Applicable taxes, discounts and the final amount due are shown before you confirm a purchase. Promotional codes are honoured as provided at checkout.

You can review your subscription, plan, invoices and billing status from Dashboard > Billing when signed in.

Never share full card numbers or passwords with anyone, including us, by email or chat.

Purchases are currently processed through our payment provider. Payment processors, applicable taxes and transaction-related support are described by the checkout you actually use.

Qualifying purchases may be processed through our Merchant of Record. When a purchase is handled directly by our Merchant of Record, that entity also performs transaction support and applicable processing tasks. The checkout you use will make this clear.

You can cancel your paid plan at any time from Dashboard > Billing.

Cancellation takes effect at the end of your current billing period. Your paid plan remains active until then. No further renewal charge will occur after that period.

When the period ends, your workspace reverts to the Free plan. Links and click history remain in the system, but plan-specific features and history limits apply according to the plan you are then on. Links that need paid features may become unusable or limited until the plan is changed.

If you have already requested cancellation and change your mind before the end of the billing period, you can resume the subscription through your billing settings. Once the period ends and the downgrade takes effect, a new subscription may be needed to restore paid features.

Refund requests follow a separate process; see our Refund Policy.

These commitments apply to every paid plan.

You agree not to use fewly to distribute or support:

We may investigate suspected abuse, preserve or share evidence, disable harmful links, revoke API keys, and suspend or terminate accounts where reasonably necessary.

You are responsible for the destinations, titles, descriptions, tags, folders, survey or bio content, pixels, branded domains, custom redirects, and any other content or settings you submit, publish, or distribute. You agree to obtain all required rights and permissions before using that content or those destinations.

We may scan destinations for safety using automated services. That scan is not a guarantee that every destination is safe or lawful. It is a reasonable measure, not a complete review.

You are responsible for the honesty and lawfulness of links you publish. Do not present a short link as something it is not.

The fewly platform, its software, user interfaces, documentation, logos, branding, design elements and content are owned by fewly or its licensors.

We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service in accordance with these Terms and your plan.

You may not reverse engineer, decompile, or otherwise attempt to derive source code from the Service where such action is prohibited by law or by licence.

We may release updates, improve features, and make changes where reasonably necessary, including planned maintenance. It is your responsibility to monitor links and integrations that are operationally important to you.

The Service is provided on an "as is" and "as available" basis. To the extent permitted by applicable law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Service will be error-free, uninterrupted, or that any link will always resolve as intended. Real users, bots, networks and destinations can act unpredictably.

Where liability can be limited by law, and except where such limitation is not enforceable, you agree that neither you nor we will be liable to the other for indirect, incidental, special, consequential, exemplary or punitive damages, lost profits, lost data, loss of goodwill, or business interruption arising out of or in connection with the Service.

These limits do not apply where the loss arises from our fraud, gross negligence, or where limiting or excluding liability would be unlawful.

You can close or downgrade your account from the application. If you need help deleting your account or a workspace, contact support@fewly.tech.

Upon closure, you may lose access to paid features and, depending on the nature of your deletion request, associated content, analytics, and API keys.

We may terminate or suspend access where reasonably necessary for legal compliance, to enforce these Terms, to protect the Service or other users, for suspected fraud or abuse, or for a material violation.

Except where required otherwise by law, the substantive interpretation and enforcement of these Terms will be governed by applicable contract and consumer law. In a dispute, we will first try to resolve the issue between us directly. Good-faith communication is often the fastest route.

Material changes to these Terms will be communicated in a reasonable and visible way, for example through a notice in the application, a direct email, or a public posting. Continued use of the account-based Service after a material change becomes effective may be treated as acceptance.

These Terms were last updated on October 23, 2026. We intend to make them honest, readable, and useful.

If you have questions, contact support@fewly.tech.

Related policies: Privacy Policy · Refund Policy