Creating and editing links

A link can be a simple shortcut, or it can do a lot more. Everything optional is in a section you can open when you need it.

Available on: All plans. Some sections need a paid plan, marked below.

Create a link with all the options

  1. Press Create link

    The blue button at the top left is on every page.

    The new link form
  2. Fill in the destination

    Paste the page you want people to end up on.

  3. Choose the short link's name

    Type a name like summer-menu, or leave it empty for random letters. If you've connected your own domain, you can pick it here too.

  4. Add a title and tags

    Only you see these. They make the link easy to find later. For example, tag every link for one client with the client's name.

  5. Press Create link

    The panel on the right lists everything you switched on, so you can check before you save.

What each section does

  • Smart routing (paid): a different page by device, country or time of day, or an A/B test.
  • Phone apps (paid): open YouTube, Instagram or Amazon in the app, and leave in-app browsers. See how it works.
  • See who clicked (Team and Agency): record which CRM contact clicked. See the HighLevel guide.
  • Campaign and UTM tracking: tell Google Analytics where the visit came from.
  • Retargeting pixels (paid): show ads later to people who clicked.
  • Expiry and click limit (paid): stop the link on a date, or after a number of clicks. You can choose a page to send people to afterwards.
  • Social preview (paid): your own title, text and picture when the link is shared on WhatsApp, Facebook or LinkedIn.
  • Password protection (paid): visitors type a password first.
  • More options: count sales, broken-link alerts, an action page and private notes.

Change a link later

Open the link from the Links page and press Edit. Changes go live straight away, and printed QR codes follow.

Changing the short link's name stops the old address working. If it's already printed or shared, change the destination instead and keep the name.

Find a link

On the Links page use the search box and Filters for tags, folders and campaigns. Need attention at the top shows links whose page has stopped working.

Do something to many links

Tick the boxes next to several links to pause, delete, tag or move them together. Export downloads them as a CSV file you can open in Excel.

If something isn't working

It says the name is taken
Each name can only be used once on each domain. Add a word, like sale-may, or use your own domain, where every name is free.
A feature says it's on paid plans
The form won't save a paid option on the Free plan. Turn that section off, or see plans.

Still stuck? Contact us and tell us what you tried.